The Help File

Our Help File documentation for Skyware is easily reached from the main screens of Skyware, and is the first level of support for Skyware users.

The Help File will open IN A NEW TAB, and will show the Help Topic for the Skyware screen that you were using. This means that you can switch between the Help File and the Skyware screen you need help with simply by clicking the tabs in your browser. Each Help Topic in Skyware has the subject that it holds information on listed in its title. The first topic you will see on entering the Help File will vary, according to the screen you were viewing when you clicked on the Help icon, but once in the Help File, you can view ANY Help Topic.

The Help File also contains several short videos you can watch to help you work through various aspects of the System. These videos are SHORT walk-throughs (1-6 minutes) describing some of the most common processes you may need information on. Click on the link to open the video within the Help File screen. These videos may be found on the appropriate Help Topic page, or are grouped together on the Video Tutorials Help Topic for you to select one from.

Note: The videos available in the Help File are not intended to substitute for TRAINING in these areas. Skyware does offer tutorial modules and training videos with more IN-DEPTH walk throughs of various sections and uses of Skyware, (accessed using the Skyware Training Main Menu) as part of our support, as refresher or supplemental training aids.

The Help File is straightforward to open. Simply click on the Help icon or word in the Action Bar, and the Help File will open.

 

 

Date Updated September 20, 2021